John S. Connor Prepares for Business Continuity

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John S. Connor Prepares for Business Continuity



John S. Connor Prepares for Business Continuity

As the Coronavirus (COVID-19) cases continue to grow in the U.S. we have been preparing to protect the health and safety of our team as well as maintain service levels for each customer's supply chain.

We have provided the basic CDC guidelines to our employees to protect against contracting the virus. We have implemented a travel ban and restrictions on attending group meetings. We have cancelled certain meetings scheduled over the coming weeks, including our plans to host a meeting of some of our worldwide partners.

Beginning next week we will implement our remote working schedule. Working remotely has been part of our Business Continuity plans for many years and has been practiced and implemented in the past. Under normal circumstances we have staff working remotely every day so this is something with which we are comfortable. We have contingency plans for manning each office to receive/send original documents where necessary and load and unload trucks at warehouse locations. Communication by e-mail and phone will be as it normally is.

Of great concern is how we can assist customers during this very disruptive time for supply chains. Factories and transport operators are still very much scaled back in China. The virus is causing major problems in other countries who are major trading partners (e.g. South Korea, Italy, etc). The President has stopped the admission of people from the EU which will domino to limit most air freight shipments between the U.S. and EU. Ocean freight could experience similar service cutbacks as we are seeing from Asia if EU mitigation actions result in factory cut-backs.

There is every indication that this world pandemic will get worse before it gets better. But it will get better and we will all get through this. Regardless of the circumstances we will do our best to explore all available options and keep your cargo moving.